Pricing and Refund Policy

Pricing Disclaimer

  • Due to the fluctuating cost of seafood in general, Goodfishco reserves the right to vary prices WITHOUT PRIOR NOTICE. 
  • Please be aware that online pricing might differ from our in-store pricing. 


Goodfishco prides itself on the high quality seafood it provides, the manner in which it is delivered and the service standards we instill in our staff. Should a customer be dissatisfied with the service, quantity or quality of seafood; we will address the concerns of the customer and ensure that a measured approach is taken to compensate the customer to ensure a positive outcome.

We understand that mishaps, unfortunately, can sometimes  occur – if the error is due to an oversight on our behalf or you are unhappy with the product please contact us immediately upon receiving your order and our delivery personnel will visit to collect the incorrect products. The product must be in the same condition that you received them, and a refund will be provided for the affected products. Items that have been consumed may be eligible for a partial refund.

Any complaint entitling you for a replacement or refund should be identified IMMEDIATELY. Claims made after 24 hours will not be entertained. Product MUST be returned for full store credit or refund.  For frozen products, items must be returned with the original packaging in tact.